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EGOV
2007
Springer
16 years 20 hour ago
An Ontology for the Multi-perspective Evaluation of Quality in E-Government Services
This paper presents a quality ontology that formalizes all the needed knowledge for the realization of a multi-perspective and adaptive evaluation of e-government services. Differe...
Babis Magoutas, Christos Halaris, Gregoris Mentzas