188
Voted
ASC
2004
15 years 5 months ago
2004
Theabilitytointelligentlycollect,manageandanalyzeinformationaboutcustomersandsellersisakeysourceofcompetitive advantage for an e-business. This ability provides an opportunity to ...
150
Voted
VLDB
2005
ACM
15 years 11 months ago
2005
ACM
A key challenge for companies is to manage customer relationships as an asset. To create an effective toolkit for the analysis of customer relationships, a combination of relation...