Technological evolution is leading telecommunications to all-IP networks where multiple services are transported as IP packets. Among these are the group communications services w...
In this paper, we introduce an XML-based Hierarchical QoS Markup Language, called HQML, to enhance distributed multimedia applications on the World Wide Web (WWW) with Quality of ...
In this paper we investigate how “self-awareness'', through on-line self-monitoring and measurement, coupled with intelligent adaptive behaviour in response to observe...
Demand disturbances in service businesses are typically managed by resource actions such as hiring, releasing and cross training of the workforce. The magnitudes of resource actio...