Instant Messaging (IM) is being widely adopted by teenagers. In a study of 16 teenage IM users, we explore IM as an emerging feature of teen life, focusing our questions on its su...
A shared visual workspace is one where multiple people can see the same objects at roughly the same time. We present findings from an experiment investigating the effects of share...
Balancing the needs of information distributors and their audiences has grown harder in the age of the Internet. While the demand for attention continues to increase rapidly with ...
Robert E. Kraut, James Morris, Rahul Telang, Darri...
We report an empirical study of a synchronous messaging application with group-oriented functionality designed to support teams in the workplace. In particular, the tool supports ...
Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conver...
Ellen Isaacs, Alan Walendowski, Steve Whittaker, D...