As our technologies travel to new cultural contexts and our designs and methods engage new constituencies, both our design and analytical practices face significant challenges. We...
Lilly Irani, Janet Vertesi, Paul Dourish, Kavita P...
The use of whiteboards is pervasive across a wide range of work domains. But some of the qualities that make them successful—an intuitive interface, physical working space, and ...
Stacy M. Branham, Gene Golovchinsky, Scott Carter,...
Bicycling is an affordable, environmentally friendly alternative transportation mode to motorized travel. A common task performed by bikers is to find good routes in an area, whe...
When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
This paper explores how homeless young people, aged 1325, make use of information systems in daily life. Observed in a community technology center, four different examples of uses...