Individuals face additional challenges when interacting in virtual teams. The lack of media richness and the asynchronous nature of technologically transmitted messages make commu...
Virtual worlds may be enabling technologies for the next generation of business models, practices and innovations in service. We situate our research within the field of service s...
We describe questions that commonly arise in early-phase user research for new technology products concerning customer needs, priorities, and market definition. We suggest that me...
Christopher N. Chapman, Edwin Love, James L. Alfor...
The execution of job flow applications is a reality today in academic and industrial domains. In this paper, we propose an approach to adding self-healing behavior to the executio...
We describe an automated method to generating models of an autonomic system. Specifically, we generate UML state diagrams for a set of interacting objects, including the extensio...
Heather Goldsby, Betty H. C. Cheng, Philip K. McKi...