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IJCAI
2007
15 years 7 months ago
Automatically Selecting Answer Templates to Respond to Customer Emails
Contact center agents typically respond to email queries from customers by selecting predefined answer templates that relate to the questions present in the customer query. In th...
Rahul Malik, L. Venkata Subramaniam, Saroj Kaushik
IJCAI
2001
15 years 7 months ago
Planning with Resources and Concurrency: A Forward Chaining Approach
Recently tremendous advances have been made in the performance of AI planning systems. However increased performance is only one of the prerequisites for bringing planning into th...
Fahiem Bacchus, Michael Ady
IJCAI
2001
15 years 7 months ago
Weakening Conflicting Information for Iterated Revision and Knowledge Integration
The ability to handle exceptions, to perform iterated belief revision and to integrate information from multiple sources are essential skills for an intelligent agent. These impor...
Salem Benferhat, Souhila Kaci, Daniel Le Berre, Ma...
IJCAI
2001
15 years 7 months ago
Integrating Expectations from Different Sources to Help End Users Acquire Procedural Knowledge
Role-limiting approaches using explicit theories of problem-solving have been successful for acquiring knowledge from domain experts1 . However most systems using this approach do...
Jim Blythe
IJCAI
2001
15 years 7 months ago
R-MAX - A General Polynomial Time Algorithm for Near-Optimal Reinforcement Learning
R-max is a very simple model-based reinforcement learning algorithm which can attain near-optimal average reward in polynomial time. In R-max, the agent always maintains a complet...
Ronen I. Brafman, Moshe Tennenholtz