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KES
2005
Springer
16 years 1 days ago
Analysis and Synthesis of Help-Desk Responses
Abstract. We present a corpus-based approach for the automatic analysis and synthesis of email responses to help-desk requests. This approach can be used to automatically deal with...
Yuval Marom, Ingrid Zukerman
BIRTHDAY
2004
Springer
15 years 12 months ago
Knowledge Sharing in Agile Software Teams
Abstract. Traditionally, software development teams follow Tayloristic approaches favoring division of labor and, hence, the use of role-based teams. Role-based teams require the t...
Thomas Chau, Frank Maurer
INFOCOM
2003
IEEE
15 years 11 months ago
Topology Inference in the Presence of Anonymous Routers
— Many topology discovery systems rely on traceroute to discover path information in public networks. However, for some routers, traceroute detects their existence but not their ...
Bin Yao, Ramesh Viswanathan, Fangzhe Chang, Dan G....
CIA
2003
Springer
15 years 11 months ago
Meta-reasoning for Agents' Private Knowledge Detection
Abstract. Agent’s meta-reasoning is a computational process that implements agent’s capability to reason on a higher level about another agent or a community of agents. There i...
Jan Tozicka, Jaroslav Barta, Michal Pechoucek
WEBI
2001
Springer
15 years 11 months ago
Collaborative Filtering Using Principal Component Analysis and Fuzzy Clustering
: Automated collaborative filtering is a popular technique for reducing information overload. In this paper, we propose a new approach for the collaborative filtering using local...
Katsuhiro Honda, Nobukazu Sugiura, Hidetomo Ichiha...