: Spatial implications of the commonly used `navigation' metaphor have lead many researchers to investigate the relation between individual differences and navigation. This st...
The primary objective of a knowledge-based system (KBS) is to use stored knowledge to provide support for decision-making activities. Empirical studies identify improvements in de...
We consider a monopolist expert offering a service with a `credence' characteristic. A credence service is one where the customer cannot verify, even after a purchase, whethe...
Laurens G. Debo, L. Beril Toktay, Luk N. Van Wasse...
The extent to which memory for information content is reliable, trustworthy, and accurate is crucial in the information age. Being forced to divert attention to interrupting messag...
We report from a longitudinal laboratory-based usability evaluation of a health care information system. A usability evaluation was conducted with novice users when an electronic p...