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181
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EOR
2010
15 years 6 months ago
2010
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
178
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CCGRID
2003
IEEE
15 years 12 months ago
2003
IEEE
The most important recent development in Grid systems is the adoption of the Web services model as a basic architecture for Grid services. The result is called the Open Grid Servi...
166
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CDC
2008
IEEE
16 years 1 months ago
2008
IEEE
— In this paper we study a variation of the Dynamic Traveling Repairperson Problem (DTRP) in which there are two classes of demands; high priority, and low priority. In the probl...