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» Web Mining in Search Engines
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WSDM
2009
ACM
188views Data Mining» more  WSDM 2009»
16 years 1 months ago
Is Wikipedia link structure different?
In this paper, we investigate the difference between Wikipedia and Web link structure with respect to their value as indicators of the relevance of a page for a given topic of re...
Jaap Kamps, Marijn Koolen
SEMCO
2008
IEEE
16 years 28 days ago
Exploiting Semantic Query Context to Improve Search Ranking
One challenge for relevance ranking in Web search is underspecified queries. For such queries, top-ranked documents may contain information irrelevant to the search goal of the us...
Ziming Zhuang, Silviu Cucerzan
WWW
2010
ACM
16 years 1 months ago
Equip tourists with knowledge mined from travelogues
With the prosperity of tourism and Web 2.0 technologies, more and more people have willingness to share their travel experiences on the Web (e.g., weblogs, forums, or Web 2.0 comm...
Qiang Hao, Rui Cai, Changhu Wang, Rong Xiao, Jiang...
PVLDB
2008
137views more  PVLDB 2008»
15 years 6 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
CHI
2011
ACM
14 years 10 months ago
No clicks, no problem: using cursor movements to understand and improve search
Understanding how people interact with search engines is important in improving search quality. Web search engines typically analyze queries and clicked results, but these actions...
Jeff Huang, Ryen W. White, Susan T. Dumais