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SOCA
2010
IEEE
15 years 4 months ago
Architecture for transparent helpdesk system with multimodal presence
Companies that are present at multiple online locations may have difficulty staffing them adequately in terms of helpdesk services with efficient use of human resources. In this pa...
Leonel Morgado, Paulo Reis, Fausto de Carvalho, Ti...
SOCIALCOM
2010
15 years 4 months ago
Minimizing Disclosure of Private Information in Credential-based Interactions: A Graph-based Approach
We address the problem of enabling clients to regulate disclosure of their credentials and properties when interacting with servers in open scenarios. We provide a means for client...
Claudio Agostino Ardagna, Sabrina De Capitani di V...
ASWC
2009
Springer
15 years 4 months ago
LODE: Linking Open Descriptions of Events
People conventionally refer to an action or occurrence taking place at a certain time at a specific location as an event. This notion is potentially useful for connecting individua...
Ryan Shaw, Raphaël Troncy, Lynda Hardman
CLEF
2009
Springer
15 years 4 months ago
Overview of the WikipediaMM Task at ImageCLEF 2009
ImageCLEF's wikipediaMM task provides a testbed for the system-oriented evaluation of multimedia information retrieval from a collection of Wikipedia images. The aim is to in...
Theodora Tsikrika, Jana Kludas
COLING
2010
15 years 1 months ago
An ontology-driven system for detecting global health events
Text mining for global health surveillance is an emerging technology that is gaining increased attention from public health organisations and governments. The lack of multilingual...
Nigel Collier, Reiko Matsuda Goodwin, John McCrae,...