This paper seeks to inform the ongoing redesign of air traffic management by examining current practices and the adoption of a new system aiming to relieve traffic control from wor...
: Safety is now a major concern in many complex systems such as medical robots. A way to control the complexity of such systems is to manage risk. The first and important step of t...
: Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
John R. Talburt, Kimberly Hess, Richard Wang, Emil...
This paper describes an exploratory field study on the adoption of Application Service Provisioning (ASP) in Small and Medium-sized Enterprises (SMEs). Rooted in Merton’s Motiva...
Groupware is often used in distributed organizations to support communication and coordination. Managers direct resources and set up goals for the deployment of groupware. It is h...