This paper presents results from a study of mobile ticketing service acceptance in public transportation. The theoretical background of the study was drawn from technology accepta...
Niina Mallat, Matti Rossi, Virpi Kristiina Tuunain...
Current use case guidelines typically recommend a goal-driven process for use case creation and, in many cases, this approach indeed works sufficiently well. Yet, in our experienc...
The purpose of this paper is to first showcase the concept of an operation schema--a precise form of system-level operation specification--and secondly show how operation schemas e...
In this paper we present a general definition of the concept ‘intuitive use of user interfaces' on the basis of our current interdisciplinary work. ‘Intuitive use’ is re...
This paper reports the results of an international web-based survey on the use of field studies in the design and evaluation of interactive systems, which was conducted between De...
Kelly Monahan, Mia Lahteenmaki, Sharon McDonald, G...