Group Decision Support Systems (GDSS) present important limitations that constrain their usage in current organisations. The fundamental reason is the lack of integration in the c...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
The anticipated deployment of IEEE 802.16-based wireless metropolitan area networks (WMANs) will usher a new era in broadband wireless communications. The adoption of the WiMAX te...
Pedro Neves, Ricardo Matos, Bruno Sousa, Giada Lan...
Abstract—This paper investigates pricing of Internet connectivity services in the context of a monopoly ISP selling broadband access to consumers. We first study the optimal com...
Prashanth Hande, Mung Chiang, A. Robert Calderbank...
Abstract. Large-scale distributed computing applications require concurrent programming models that support modular and compositional software development. The actor model supports...
Wei-Jen Wang, Carlos A. Varela, Fu-Hau Hsu, Cheng-...