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CHI
2009
ACM
16 years 1 months ago
Non-universal usability?: a survey of how usability is understood by Chinese and Danish users
Most research assumes that usability is understood similarly by users in different cultures, implying that the notion of usability, its aspects, and their interrelations are const...
Olaf Frandsen-Thorlacius, Kasper Hornbæk, Mo...
143
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SIGDOC
2009
ACM
15 years 11 months ago
User's issues in crossmedia applications
Technology allows users to interact with a wide variety of information and services. However, more and more users need to integrate complementary content to previously accessed in...
João Soares de Oliveira Neto, Nicolas Rouss...
ATAL
2008
Springer
15 years 8 months ago
The identification of users by relational agents
Virtual agents designed to establish relationships with more than one user must be able to identify and distinguish among those users with high reliability. We descr...
Daniel Schulman, Mayur Sharma, Timothy W. Bickmore
CHI
2008
ACM
15 years 8 months ago
Sesame: informing user security decisions with system visualization
Non-expert users face a dilemma when making security decisions. Their security often cannot be fully automated for them, yet they generally lack both the motivation and technical ...
Jennifer Stoll, Craig S. Tashman, W. Keith Edwards...
SIGDOC
2006
ACM
16 years 19 days ago
What users say they want in documentation
While earlier work provided a partial view of users’ preferences about manuals, for most users in most work contexts the important question remains open: What do users want in d...
David G. Novick, Karen Ward