This paper sums up lessons learned from a sequence of cooperative design workshops where end users were enabled to design mobile systems through scenario building, role playing, a...
Permanent involvement of end users in software development is both highly recommended and highly challenging. Against the background of our results and experiences from two resear...
Character-based social interfaces present a unique opportunity to integrate emotion into technology interactions. The present paper reports on the use of three emotional interacti...
Two experimental tools to support usage-centered design using l use cases and canonical abstract prototypes are described. The models and methods of usage-centered design are outl...
Speech-based applications commonly come with web-based or printed manuals. Alternatively, the dialogue can be designed so that users should be able to start using the application ...
Jaakko Hakulinen, Markku Turunen, Esa-Pekka Salone...