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» User interface for multi-agent systems: A case study
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CHI
2002
ACM
16 years 7 months ago
Technologies for families
We describe the design and use of a system facilitating the sharing of calendar information between remotely located, multi-generational family members. Most previous work in this...
Catherine Plaisant, Allison Druin, Hilary Hutchins...
CHI
2005
ACM
16 years 7 months ago
How to make secure email easier to use
Cryptographically protected email has a justly deserved reputation of being difficult to use. Based on an analysis of the PEM, PGP and S/MIME standards and a survey of 470 merchan...
Simson L. Garfinkel, David Margrave, Jeffrey I. Sc...
CHI
2004
ACM
16 years 7 months ago
If not now, when?: the effects of interruption at different moments within task execution
User attention is a scarce resource, and users are susceptible to interruption overload. Systems do not reason about the effects of interrupting a user during a task sequence. In ...
Piotr D. Adamczyk, Brian P. Bailey
SIGDOC
2006
ACM
16 years 15 days ago
Why don't people read the manual?
Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
David G. Novick, Karen Ward
CHI
2004
ACM
16 years 7 months ago
Email task management styles: the cleaners and the keepers
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
Jacek Gwizdka