Ubiquitous computing promotes physical spaces with hundreds of specialized embedded devices that increase our productivity, alleviate some specific everyday tasks and provide new ...
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
Ontologies, as knowledge engineering tools, allow information to be modelled in ways resembling to those used by the human brain, and may be very useful in the context of personal...
This paper proposes a two-level theoretical framework for the study of CMC illustrating the principles of mediation and contextual analysis. Based on log files and interviews from...