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» Usability of interaction patterns
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AIED
2005
Springer
15 years 11 months ago
Thread-based analysis of patterns of collaborative interaction in chat
Murat Cakir, Fatos Xhafa, Nan Zhou, Gerry Stahl
BPM
2004
Springer
167views Business» more  BPM 2004»
15 years 11 months ago
Mining Social Networks: Uncovering Interaction Patterns in Business Processes
Increasingly information systems log historic information in a systematic way. Workflow management systems, but also ERP, CRM, SCM, and B2B systems often provide a so-called “ev...
Wil M. P. van der Aalst, Minseok Song