When pointing to a target on a computer desktop, we may think we are taking the shortest possible path. But new shortcuts become possible if we allow the mouse cursor to jump from...
d Abstract] Prosenjit Bose School of Computer Science Carleton University Ottawa, Canada jit@scs.carleton.ca Paz Carmi Dept. of Computer Science Ben-Gurion Univ. of the Negev Beer-...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Reaching project goals demands from team members the creation and communication of detailed and vastly heterogeneous project information. Although no team member needs to know ...
Jorge Aranda, Ramzan Khuwaja, Steve M. Easterbrook
Although graphical user interfaces (GUIs) constitute a large part of the software being developed today and are typically created using rapid prototyping, there are no effective r...