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CIKM
2009
Springer
16 years 1 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
TLT
2008
90views more  TLT 2008»
15 years 6 months ago
Group Scribbles to Support Knowledge Building in Jigsaw Method
The jigsaw method empowers students to build their own knowledge through successive engagement through interactions in original group discussions and in expert group discussions. H...
Chee-Kit Looi, Chiu-Pin Lin, Kuo-Ping Liu
APVIS
2010
15 years 8 months ago
Physically-based interactive schlieren flow visualization
Understanding fluid flow is a difficult problem and of increasing importance as computational fluid dynamics produces an abundance of simulation data. Experimental flow analysis h...
Carson Brownlee, Vincent Pegoraro, Singer Shankar,...
DATAMINE
2002
139views more  DATAMINE 2002»
15 years 6 months ago
Using Site Semantics to Analyze, Visualize, and Support Navigation
To satisfy potential customers of a Web site and to lead them to the goods offered by the site, one should support them in the course of navigation they have embarked on. This pape...
Bettina Berendt
HCI
2009
15 years 4 months ago
User Centered Design of a Learning Object Repository
This work outlines the design process of a user centered learning object repository. A repository should foster the development and acquisition of both generic and specific informa...
Núria Ferran, Ana-Elena Guerrero-Rold&aacut...