Factoid questions often contain one or more assertions (facts) about their answers. However, existing question-answering (QA) systems have not investigated how the multiple facts ...
Taking a process research approach, we have followed a government agency in the railroad industry over a six-year-period as they have engaged in an IT-based innovation project. Pr...
The power-law distribution of participation characterizes a wide variety of technology-mediated social participation (TMSP) systems, and Wikipedia is no exception. A minority of a...
In spite of decades of research on virtual worlds, our understanding of one popular form of virtual world behavior— raiding—remains limited. Raiding is important because it en...
Online citizen science projects engage volunteers in collecting, analyzing, and curating scientific data. Existing projects have demonstrated the value of using volunteers to coll...
Dana Rotman, Jenny Preece, Jen Hammock, Kezee Proc...