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ASUNAM
2010
IEEE
15 years 8 months ago
Assessing Expertise Awareness in Resolution Networks
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
EOR
2006
135views more  EOR 2006»
15 years 6 months ago
Principles of scatter search
Scatter search is an evolutionary method that has been successfully applied to hard optimization problems. The fundamental concepts and principles of the method were first propose...
Rafael Martí, Manuel Laguna, Fred Glover
DAGSTUHL
2007
15 years 8 months ago
Graph matching with type constraints on nodes and edges
Abstract. In this paper, we consider two particular problems of directed graph matching. The first problem concerns graphs with nodes that have been subdivided into classes of di...
Catherine Fraikin, Paul Van Dooren
MOBIHOC
2006
ACM
16 years 6 months ago
Algorithmic aspects of communication in ad-hoc networks with smart antennas
Smart antennas have gained significant importance in multihop wireless networks in recent years, because of their sophisticated signal processing capabilities that hold the potent...
Karthikeyan Sundaresan, Weizhao Wang, Stephan Eide...
LWA
2008
15 years 8 months ago
Towards CoPing with Information Overload
The problem of information overload has been addressed by several systems. However, many approaches are limited to informal artifacts and need to refer to the user for reference o...
Christine Müller