Contact center agents typically respond to email queries from customers by selecting predefined answer templates that relate to the questions present in the customer query. In th...
Rahul Malik, L. Venkata Subramaniam, Saroj Kaushik
A pattern database is a heuristic function stored as a lookup table which stores the lengths of optimal solutions for instances of subproblems. All previous pattern databases had ...
Ariel Felner, Ram Meshulam, Robert C. Holte, Richa...
Many common web tasks can be automated by algorithms that are able to identify web objects relevant to the user's needs. This paper presents a novel approach to web object id...
Nathanael Chambers, James F. Allen, Lucian Galescu...
The need for Natural Language Interfaces to databases (NLIs) has become increasingly acute as more and more people access information through their web browsers, PDAs, and cell ph...
Ana-Maria Popescu, Alex Armanasu, Oren Etzioni, Da...
Transfer learning concerns applying knowledge learned in one task (the source) to improve learning another related task (the target). In this paper, we use structure mapping, a ps...