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ECIS
2001
15 years 8 months ago
The golden circle: A case study of organizational change at the London Ambulance Service
This paper analyzes the way in which the London Ambulance Service (LAS) recovered from the events of October 1992, when it implemented a computer aided despatch system (LASCAD) th...
Kathy McGrath
INTERACT
2003
15 years 8 months ago
Confidence Displays and Training in Recommender Systems
: Recommender systems help users sort through vast quantities of information. Sometimes, however, users do not know if they can trust the recommendations they receive. Adding a con...
Sean M. McNee, Shyong K. Lam, Catherine Guetzlaff,...
CHI
2008
ACM
15 years 7 months ago
Secrets and lies in computer-mediated interaction: theory, methods and design
The keeping of secrets and practicing of deception are commonplace in everyday social interaction. They also serve an important role in encouraging social cohesion. However, for H...
Adam N. Joinson, Jeffrey T. Hancock, Pamela Briggs
DIMVA
2010
15 years 7 months ago
HProxy: Client-Side Detection of SSL Stripping Attacks
Abstract. In today's world wide web hundreds of thousands of companies use SSL to protect their customers' transactions from potential eavesdroppers. Recently, a new atta...
Nick Nikiforakis, Yves Younan, Wouter Joosen
HUC
2010
Springer
15 years 6 months ago
Toolkit to support intelligibility in context-aware applications
Context-aware applications should be intelligible so users can better understand how they work and improve their trust in them. However, providing intelligibility is nontrivial an...
Brian Y. Lim, Anind K. Dey