Spam is a dominant problem on email systems today. One of the reasons is the lack of infrastructure for security and trust. As Voice over IP (VoIP) communication becomes increasing...
Establishing trust amongst agents is of central importance to the development of well-functioning multi-agent systems. For example, the anonymity of transactions on the Internet c...
Sensemaking tasks require users to perform complex research behaviors to gather and comprehend information from many sources. Such tasks are common and include, for example, resea...
We present a study of the degree to which annotations overlap when several researchers read the same set of scientific articles. Our objective is to determine whether there is suf...
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...