We are witnessing an explosive increase in the complexity of the information systems we rely upon. Autonomic systems address this challenge by continuously configuring and tuning ...
Mariano P. Consens, Denilson Barbosa, Adrian M. Te...
Abstract. This paper describes an approach to product recommendation that combines in a novel way content- and collaborative-based filtering techniques. The system helps the user ...
Francesco Ricci, Adriano Venturini, Dario Cavada, ...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Trust is a vital feature for the Semantic Web: If users (humans and agents) are to use and integrate system answers, they must trust them. Thus, systems should be able to explain t...
Nick Bassiliades, Grigoris Antoniou, Guido Governa...
In this paper, we will present an outline for an online recommender system for art works. The system, termed Virtual Museum Guide, will take the interest that visitors of an onlin...