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IAAI
2003
15 years 8 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
148
Voted
KES
2006
Springer
15 years 6 months ago
Using Aggregation Operators to Personalize Agent-Based Medical Services
In previous papers we introduced HeCaSe2, a multi-agent system that helps doctors to follow the automatic application of clinical guidelines to patients. In this paper we show how ...
David Isern, Aïda Valls, Antonio Moreno
DAIS
2003
15 years 8 months ago
Rational Server Selection for Mobile Agents
- Mobile agents have the ability to migrate through heterogeneous networks and execute at remote hosts. This ability can be exploited to improve the performance of agent based appl...
Carsten Pils, Stefan Diepolder
IAT
2007
IEEE
16 years 29 days ago
Introducing Collaborative Filtering into an Agent-Based Travel Support System
Our recent work is devoted to the development of an agent-based travel support system in which personalized information is delivered to the user. Thus far we have focused our atte...
Mateusz Kruszyk, Maria Ganzha, Maciej Gawinecki, M...
ECAI
2006
Springer
15 years 10 months ago
Goal Revision for a Rational Agent
We propose a general framework to represent changes in the mental state of a rational agent due to the acquisition of new information and/or to the arising of new desires; fundamen...
Célia da Costa Pereira, Andrea Tettamanzi, ...