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» Towards a Theory of Services
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IPOM
2005
Springer
15 years 11 months ago
Towards an Autonomic Service Architecture
Abstract. Traditional telecommunications service providers are undergoing a transition to a shared infrastructure in which multiple services will be offered to customers. These se...
Ramy Farha, Myung-Sup Kim, Alberto Leon-Garcia, Ja...
GI
2010
Springer
15 years 4 months ago
Towards a Service Level Management Framework for Service Value Networks
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Christof Momm, Frank Schulz
ISCC
1999
IEEE
121views Communications» more  ISCC 1999»
15 years 10 months ago
Customer Service Management: Towards a Management Information Base for an IP Connectivity Service
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
Michael Langer, Stefan Loidl, Michael Nerb
IEEESCC
2010
IEEE
15 years 10 months ago
Towards a Unified Service Description Language for the Internet of Services: Requirements and First Developments
Service-oriented Architectures (SOA) and Web services leverage the technical value of solutions in the areas of distributed systems and cross-enterprise integration. The emergence...
Jorge Cardoso, Alistair Barros, Norman May, Uwe Ky...
ICWS
2004
IEEE
15 years 7 months ago
Towards Intelligent Web Services for Automating Medical Service Composition
The vision of the Semantic Web is to reduce manual discovery and usage of Web resources (documents and services) and to allow software agents to automatically identify these Web r...
Yugyung Lee, Chintan Patel, Soon Ae Chun, James Ge...