: This article examines information theory from the aspect of its "conduit metaphor." A historical approach and a close reading of certain texts by Warren Weaver and Nor...
Although recent advances in theory indicate that burstiness in the service time process can be handled effectively by queueing models (e.g., MAP queueing networks [2]), there is a...
A sensitivity analysis of a single-server, infinite-buffer queue with correlated arrivals and correlated service times is performed. We study and compare the isolated impact of (...
In this paper we present a framework for constructing problem solving environments for assessing procedural knowledge, i.e. the student’s ability to apply his/her knowledge in o...
: In this paper we describe one of the authors’ experiences working for an IT service provider in an SME environment. The paper starts with an analysis of the factors typical for...