Workflow models have been used and refined for years to execute processes within organisations. To deal with collaborative processes (choreographies) these internal workflow model...
A customer reported problem (or Trouble Ticket) in software maintenance is typically solved by one or more maintenance engineers. The decision of allocating the ticket to one or m...
To receive personalized web services, the user has to provide personal information and preferences, in addition to the query itself, to the web service. However, detailed personal...
System theory propagates the use of models which e level of abstraction to cope with complexity, evolving out of variety and connectivity. Different modeling techniques have been ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
This paper discusses congestion control from a game-theoretic perspective. There are two basic premises: (1) users are assumed to be independent and sel sh, and (2) central admini...