Although companies are more and more developing complex networks of connections with their partners and customers and shifting their focus towards expanding the knowledge manageme...
Achieving goals of better integrated and responsive government services requires moving away from stand alone applications toward more comprehensive, integrated architectures. As ...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
We describe the design and evaluation of K-net, a social matching system to help people learn 'who knows what' in an organization by matching people with skills with tho...
N. Sadat Shami, Y. Connie Yuan, Dan Cosley, Ling X...
In systems based on organisational specifications a reoccurring problem remains to be solved in the disparity between the level of abstractness of the organisational concepts and ...