Both academics and practitioners have invested considerably in the information systems evaluation arena, yet rewards remain elusive. The aim of this paper is to provide rich insig...
Although companies are more and more developing complex networks of connections with their partners and customers and shifting their focus towards expanding the knowledge manageme...
We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
This paper describes the integration of perceptual guidelines from human vision with an AI-based mixed-initiative search technique. The result is a visualization assistant, a syst...
Christopher G. Healey, Robert St. Amant, Jiae Chan...
This paper describes a web-based system that integrates knowledge management and decision-making features to enable short-term communities of practice develop manufacturing strate...
Nikos I. Karacapilidis, Emmanuel Adamides, Christi...