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SIGUCCS
2003
ACM
15 years 12 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
AMKM
2003
Springer
15 years 12 months ago
An Agent-Based Approach to Mailing List Knowledge Management
The widespread use of computers and of the internet have brought about human information overload, particularly in the areas of internet searches and email management. This has ma...
Emanuela Moreale, Stuart Watt
CIKM
2003
Springer
15 years 12 months ago
Tracking changes in user interests with a few relevance judgments
Keeping track of changes in user interests from a document stream with a few relevance judgments is not an easy task. To tackle this problem, we propose a novel method that integr...
Dwi H. Widyantoro, Thomas R. Ioerger, John Yen
DAWAK
2003
Springer
15 years 12 months ago
Comprehensive Log Compression with Frequent Patterns
In this paper we present a comprehensive log compression (CLC) method that uses frequent patterns and their condensed representations to identify repetitive information from large ...
Kimmo Hätönen, Jean-François Boul...
DAWAK
2003
Springer
15 years 12 months ago
Designing Web Warehouses from XML Schemas
Web warehousing plays a key role in providing the managers with up-to-date and comprehensive information about their business domain. On the other hand, since XML is now a standard...
Boris Vrdoljak, Marko Banek, Stefano Rizzi