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ASUNAM
2010
IEEE
15 years 7 months ago
Assessing Expertise Awareness in Resolution Networks
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
BCSHCI
2008
15 years 7 months ago
Low cost prototyping: part 2, or how to apply the thinking-aloud method efficiently
Customer satisfaction with regard to user interfaces becomes increasingly more important and is, eventually, decisive for the selection of systems within a competitive market. End...
Andreas Holzinger, Stephen Brown
DAGSTUHL
2010
15 years 7 months ago
Visual Simulation of Flow
We have adopted a numerical method from computational fluid dynamics, the Lattice Boltzmann Method (LBM), for real-time simulation and visualization of flow and amorphous phenomen...
Arie E. Kaufman, Ye Zhao
CIDR
2007
116views Algorithms» more  CIDR 2007»
15 years 7 months ago
Life beyond Distributed Transactions: an Apostate's Opinion
Many decades of work have been invested in the area of distributed transactions including protocols such as 2PC, Paxos, and various approaches to quorum. These protocols provide t...
Pat Helland
CLA
2007
15 years 7 months ago
Representing Numeric Values in Concept Lattices
Formal Concept Analysis is based on the occurrence of symbolic attributes in individual objects, or observations. But, when the attribute is numeric, treatment has been awkward. In...
John L. Pfaltz
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