— Many network operators offer some type of tiered service, in which users may select only from a small set of service levels (tiers). Such a service has the potential to simplif...
Ontology-based web portal generation and management is an active field of research and development. Recently, many systems have been developed. However, many of them lack the inte...
Chenxi Lin, Lei Zhang, Jian Zhou, Yin Yang, Yong Y...
Rigorous software process improvement (SPI) assessments are considered by many small software development firms to be too expensive. This paper presents the results from a program...
Object identification is a crucial step in most information systems. Nowadays, we have many different ways to identify entities such as surrogates, keys and object identifiers. Ho...
Abstract. Service Level Agreements (SLA) are needed to allow business interactions to rely on Internet services. Service Level Objectives (SLO) specify the committed performance le...