Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
To develop a science of small-group interaction in groupware, we need a method for analyzing the structure of computer-mediated discourse. Conversation analysis offers an analysis...
This paper is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consort...
An increasing number of NLP tasks require semantic labels to be assigned, not only to entities that appear in textual elements, but to the relationships between those entities. In...
Structural Knowledge Graph Navigator (SKGN) supports end users of Web applications by simple means for ad hoc querying and browsing in an object-oriented database. The interface h...