Business Intelligence (BI) applications allow their users to query, understand, and analyze existing data within their organizations in order to acquire useful knowledge, thus mak...
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
We present an incarnation of the Enterprise Physics vision sketched in [3] that provides automatic or semi-automatic support for evolution and change management in heterogeneous le...
Tiziana Margaria, Bernhard Steffen, Christian Kubc...
Navigationalpath planning is a classicalproblem in autonomous mobile robotics. Most AI approachesto path planning use goal-directedheuristicsearch of problem spaces defined by spa...
Ashok K. Goel, Michael W. Donnellan, Nancy Vazquez...
Robust reasoning requires learning from problem solving episodes. Past experience must be compiled to provide adaptation to new contingencies and intelligent modification of solut...