New technology in knowledge discovery and data mining (KDD) make it possible to extract valuable information from operational data. Private businesses already use the technology f...
Hye-Chung (Monica) Kum, Dean Duncan, Kimberly Flai...
IT infrastructures coupled with BPR initiatives have the potential of supporting and enabling new organizational forms and helping firms face the challenges of globalization. The ...
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
Emergent processes are non-routine, collaborative business processes whose execution is guided by the knowledge that emerges during a process instance. In so far as the process go...
Decision support systems are important in leveraging information present in data warehouses in businesses like banking, insurance, retail and health-care among many others. The mu...