—Information can change rapidly on the web. For example, news may hint some new story starts to develop. Many more news related to the original event begin to pour in the web. Im...
In this paper, we introduce a novel context sensitive system design paradigm. Multiple sensors/ computational architecture, in the form of our eWatch device, is used to infer the ...
Asim Smailagic, Daniel P. Siewiorek, Uwe Maurer, A...
Implementing a CRM Analytics solution for a business involves many steps including data extraction, populating the extracted data into a warehouse, and running an appropriate mini...
Joseph P. Bigus, Upendra Chitnis, Prasad M. Deshpa...
Software failures can lead to substantial costs for the user. Existing models for software reliability prediction do not provide much insight into this financial impact. Our appro...
Franz Brosch, Ralf Gitzel, Heiko Koziolek, Simone ...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...