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CHI
2004
ACM
16 years 6 months ago
Story lifecycle in a product development organization
This poster describes an integrated set of stories and story-based activities that we have used in product development in IBM Software Group's Lotus product organizations. We...
Majie Zeller, Sandra L. Kogan, Michael J. Muller, ...
CHI
2003
ACM
16 years 6 months ago
Strategy hubs: next-generation domain portals with search procedures
Current search tools on the Web, such as general-purpose search engines (e.g. Google) and domain-specific portals (e.g. MEDLINEplus), do not provide search procedures that guide u...
Suresh K. Bhavnani, Christopher K. Bichakjian, Tim...
CHI
2003
ACM
16 years 6 months ago
Ethnographic interviews guide design of ford vehicles website
This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...
Lori Anschuetz, Stephanie Rosenbaum
CHI
2002
ACM
16 years 6 months ago
Effects of four computer-mediated communications channels on trust development
When virtual teams need to establish trust at a distance, it is advantageous for them to use rich media to communicate. We studied the emergence of trust in a social dilemma game ...
Nathan Bos, Judith S. Olson, Darren Gergle, Gary M...
CHI
2002
ACM
16 years 6 months ago
SCANMail: a voicemail interface that makes speech browsable, readable and searchable
Increasing amounts of public, corporate, and private speech data are now available on-line. These are limited in their usefulness, however, by the lack of tools to permit their br...
Steve Whittaker, Julia Hirschberg, Brian Amento, L...
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