We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is b...
Keith A. Butler, Jiajie Zhang, Chris Esposito, Ali...
We present an observational study that was conducted to guide the design and development of technologies to support information flow during nurses' shift change in a hospital...
Software developers spend significant time gaining and maintaining awareness of fellow developers' activities. FASTDash is a new interactive visualization that seeks to impro...
Jacob T. Biehl, Mary Czerwinski, Greg Smith, Georg...
As our business, academic, and personal lives continue to move at an ever-faster pace, finding times for busy people to meet has become an art. One of the most perplexing challeng...
Mike Brzozowski, Kendra Carattini, Scott R. Klemme...
Despite its widespread use, voicemail presents numerous usability challenges: People must listen to messages in their entirety, they cannot search by keywords, and audio files do ...