We present an architecture for customer management and control of a broadband VPN service. The architecture is aimed at giving the VPN customer a high level of control over the tr...
The current challenge for crowd simulations is the design and development of a scalable system that is capable of simulating the individual behavior of millions of complex agents ...
The last decade has seen several changes in the structure and emphasis of enterprise IT systems. Specific infrastructure trends have included the emergence of large consolidated d...
The purpose of this paper is to demonstrate the implementation of an adaptable parallel architecture capable of system to task adaptation. The system implementation was based on X...
Companies that are present at multiple online locations may have difficulty staffing them adequately in terms of helpdesk services with efficient use of human resources. In this pa...
Leonel Morgado, Paulo Reis, Fausto de Carvalho, Ti...