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» The Use of Software Agents as Proxies
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APSCC
2007
IEEE
16 years 20 days ago
An Agent Scheduling Optimization for Call Centers
A suitable assignment of agents to handle the workload at a call center is not easy to fulfill because it requires a combinatorial optimization with large solution space and the n...
Chiaki Hishinuma, Masaaki Kanakubo, Takuma Goto
ATAL
2005
Springer
15 years 12 months ago
From concepts to agents: towards a framework for multi-agent system modelling
Whilst tools assist the various tasks required to develop a multi-agent system (MAS), yet there still remains a gap between the generation of MAS models and program code. AUML dev...
Richard Hill, Simon Polovina, Martin D. Beer
HICSS
1999
IEEE
106views Biometrics» more  HICSS 1999»
15 years 10 months ago
Automating the Interoperation of Information Processing Tools
This paper describes an agent-based architecture designed to support the interoperation of distributed and disparate information processing tools and resources. This work is based...
Stephen Cranefield, Emanuela Moreale, Bryce McKinl...
ICDS
2009
IEEE
16 years 1 months ago
PaTac: Urban, Ubiquitous, Personalized Services for Citizens and Tourists
This paper presents the general design of an architecture, based on software agents and oriented to the semantic Web, for the development and deployment of urban, ubiquitous servi...
Luigi Ceccaroni, Victor Codina, Manel Palau, Marc ...
SEFM
2009
IEEE
16 years 1 months ago
An Automated Approach to Verifying Diagnosability in Multi-agent Systems
—This paper addresses the issue of guaranteeing the correctness of fault diagnosis mechanisms in multi-agent systems. We propose an automated approach to verifying the property o...
Jonathan Ezekiel, Alessio Lomuscio