Video surrogates are meant to help people quickly make sense of the content of a video before downloading or seeking more detailed information. In this paper we present the result...
We present a study of the effects of instant messaging (IM) on individuals' management of work across multiple collaborative projects. Groups of four participants completed f...
Susan R. Fussell, Sara B. Kiesler, Leslie D. Setlo...
In-vehicle navigation has changed substantially in recent years, due to the advent of computer generated maps and directions. However, these maps are still problematic, due to a m...
The “wisdom of crowds” argument emphasizes the importance of diversity in online collaborations, such as open source projects and Wikipedia. However, decades of research on di...
Users of modern GUIs routinely engage in visual searches for various control items, such as buttons and icons. Because this is so ubiquitous, it is important that the visual prope...