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» The State-of-the-Art in Human-Computer Interaction
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CHI
2003
ACM
16 years 7 months ago
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Designing for trust in technology-mediated interaction is an increasing concern in CHI. In advertising, images of people have long been used to create positive attitudes to produc...
Jens Riegelsberger, Martina Angela Sasse, John D. ...
CHI
2003
ACM
16 years 7 months ago
Simple cognitive modeling in a complex cognitive architecture
Cognitive modeling has evolved into a powerful tool for understanding and predicting user behavior. Higher-level modeling frameworks such as GOMS and its variants facilitate fast ...
Dario D. Salvucci, Frank J. Lee
CHI
2003
ACM
16 years 7 months ago
Providing elegant peripheral awareness
We first present in this paper why peripheral awareness is important in the context of Air Traffic Controller interfaces. Controllers are often working under a high working load, ...
Jonathan J. Cadiz, Mary Czerwinski, D. Scott McCri...
CHI
2003
ACM
16 years 7 months ago
MiTAP for real users, real data, real problems
The MiTAP system was developed as an experimental prototype using human language technologies for monitoring disease outbreaks. The system provides timely, multi-lingual, global i...
Laurie E. Damianos, Steve Wohlever, Robyn Kozierok...
CHI
2003
ACM
16 years 7 months ago
Interpersonal cues and consumer trust in e-commerce
E-commerce stretches interactions over space and time, and thus requires more trust than traditional shopping. Current approaches to building trust in e-commerce focus on cognitiv...
Jens Riegelsberger