Recent years have witnessed the dramatic popularity of online social networking services, in which millions of members publicly articulate mutual "friendship" relations....
Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon...
New technology in knowledge discovery and data mining (KDD) make it possible to extract valuable information from operational data. Private businesses already use the technology f...
Hye-Chung (Monica) Kum, Dean Duncan, Kimberly Flai...
Social tagging systems provide users with the ability to share information and extend their field of knowledge. The purpose of this paper is to explore the tag relations of user in...
This paper describes a methodology for performing longitudinal evaluations when a social robotic telepresence system is deployed in realistic environments. This work is the core o...