Fair-queuing schedulers provide clients with bandwidth or latency guarantees provided they are well-behaved i.e. the requested service is always within strict predefined limits. V...
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
With the offer from cloud computing providers, scientists have the opportunity to utilize pay-as-you-go resources together with their own and shared resources. However, scientist...
Motivated by scheduling in cellular wireless networks and resource allocation in computer systems, we study a service facility with two classes of users having heterogeneous servi...
: Bremen, Federal State of Germany, is planning to set up a headquarter for GMES - Global Monitoring of Environment and Security. One goal of the Institute of Shipping Economics an...