826 search results - page 90 / 166 » The Modernization of a Call Center |
160
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ISESE
2003
IEEE
15 years 11 months ago
2003
IEEE
In this paper we report results of an informal field study of a software development team conducted during an eight week internship at the NASA/Ames Research Center. The team deve...
171
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MSS
2003
IEEE
15 years 11 months ago
2003
IEEE
When data resides on tertiary storage, clustering is the key to achieving high retrieval performance. However, a straightforward approach to clustering massive amounts of data on ...
158
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CBMS
2002
IEEE
15 years 11 months ago
2002
IEEE
The image diagnosis area is the most propense medical field to Telemedicine, because it does not obligate a direct contact of the patient with the responsible radiologist during t...
150
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COMPSAC
2002
IEEE
15 years 11 months ago
2002
IEEE
Technology presented in the paper [1] allows validation of software architecture before component upgrades. This paper presents a case study of applying this method to the upgrade ...
138
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HICSS
2002
IEEE
15 years 11 months ago
2002
IEEE
This paper provides an overview on a German lighthouse research project called L3 in the area of e-learning systems that supply e-learning services via a virtual private network. ...